If for any reason you are not able to run a check out or VirusScan cannot to fresh or remove the malware, follow these guidelines to reboot your computer in Safe Mode and run a guide check out.
1. Restart your computer in Safe Mode:
• Press the Windows + R key combination to bring up the Run dialog box.
• Click OK.
• Click the Boot tab at the top of the System Configuration dialog box.
• Click OK.
• You will need to wait a few minutes until the process is complete.
• Type in the password for the computer and press ENTER.
NOTE:-
Your computer will continue to start into Safe Mode until you do this precedure and clear the checkbox right in front of Secure start in the System Settings screen. These guidelines are offered below.
2. Scan the computer with VirusScan:
• Close the Windows Help and Support dialog box that appeared after you restarted your computer in Safe Mode.
• Click On-Demand Scan.
• start virusscan dialog box
• When VirusScan is finished scanning, close all VirusScan windows.
3. Restart to normal mode:
• Press the Windows + R key combination to bring up the Run dialog box.
• Click OK.
• Click the Boot tab at the top of the System Configuration dialog box.
• Clear the check mark in the checkbox in front of Safe boot.
• Click OK.
• You will need to wait a few minutes until the process is complete.
• Type in the password for the computer and press ENTER.